ARCOTEL Castellani Salzburg
Alpenstrasse 6, Near Mirabell Palace and Gardens, Salzburg, NA 5020, Austria
Rating
4.2
Price Level
$$
Rooms
153
Pets
Yes
30
Jun
ARCOTEL Castellani Salzburg, Salzburg
ARCOTEL Castellani Salzburg
Combining historic substance and modern architecture the ARCOTEL Castellani is located in green surroundings a 15-minute walk from the centre of Salzburg. It features a large garden including a Baroque chapel and a 400-year old linden tree. The rooms feature elegant wooden furniture leather armchairs air conditioning and free WiFi access. A rich buffet breakfast can be enjoyed every morning The fine-dining Restaurant Salieri serves high-quality Austrian and international dishes accompanied by select wines.
Price & Availability
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Overall
Excellent
4.2
483 reviews
5
171
4
267
3
123
2
38
1
25
Customers Review
Value 3.1
Location 4
Cleanliness 4.4
Comfort 4.1
Neighborhood 3.9
Amenities 4.2
Condition 4.2
Recomendation 85.3%
“One of the best hotels I've ever stayed in!
Pros: the reception staff are so friendly, easy check in, the room was overlooking the beautiful chapel, the room was clean, great amenities in the room, felt very safe, the bed was the best bed I've slept on during a vacation.
Cons: didn't manage to work the Aircon - it was blowing out warm air even when we put it on the lowest temperature (I still give 5 stars as this may be my own problem).
There are closer hotels to the old town but we stayed in a closer one the day before we arrived at Arcotel and Arcotel was so worth the walk. Thank you for the wonderful stay 😊”
— Ash
“Disappointing. Turns out breakfast was not included; the passive staff answered our questions at least. But lukewarm and lackluster considering the high price tag.
The room was fine. There was a candy wrapper on the floor and no minifridge in spite of the required high-price deposit.
If you request bathrobes upon reserving, don't expect them to be there.
Be aware that all you get is a standard hotel room. I thought I reserved an expensive 4-STAR hotel experience with a "SUPERIOR" room and a culinary breakfast experience, but it was really just a run-of-the-mill room and you need breakfast as an add-on when reserving (I didn't realize 20 Euros per person EXTRA was for the simple breakfast! Watch out for that!)
Maybe it's the reality of traveling in August; prices and thus expectations are just higher. Maybe I didn't pay enough attention on the reservation. Maybe the hotel is better as an event venue.
At the end of the day, it was a rather expensive stay in a normal, mostly tidy hotel room with a seemingly clean bathroom, and nothing included. For the price and the 4 stars, I don't think it was worth it, and I'm disappointed.
I think it's an event venue trying to be a hotel; and I can't recommend it.
Pass.”
— Stephen Goodner
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